"Every training that we conducted, every mediation brought us some challenges. I won’t lie to you that we coped with them right away without any troubles. Of course, it took some time and a lot of efforts to improve our competency; we analyzed our lessons learned, gained more experience, and we got the needed results! In my opinion, the most rewarding aspect of mediators’ work is to see smiling faces of the people that you were able to help, who learned something and made their conclusions." - Rehina Kryzhanivska, School #27, Mariupol.